What a difference customer service could make

She explained how they often structure their fees plus gave myself and others great information on their heating plus cooling repair plan

Yesterday, I can report on a very interesting experience that truly demonstrated how outstanding client repair can help a supplier grow. My stupid heating plus air conditioner plan wasn’t working in the morning. I reached out to a local Heating & A/C repair shop. When I first called plus spoke to the grumpy lady at the front desk, I could hardly hear her voice, because there was so much noise in the background. I was simply trying to ask her how much it would cost for a certified Heating & A/C repairman to come look at my Heating & A/C system that day. She had no way to tell me how much a repair call would cost. She simply said that she would take my contact information plus dispatch a tech. I asked her how long it probably would take for a Heating & A/C repairman to arrive at my property plus she said that the on-call air conditioner supplier would just call to let me know. I waited three hours in the house, which was well over 88 degrees, for a response. After googling reputable Heating & A/C companies also located in the local area, I decided to call another provider for help. When the receptionist answered the PC she was especially pleasant plus legitimately professional. She explained how they often structure their fees plus gave myself and others great information on their heating plus cooling repair plan. A half hour later, a Heating & A/C repair truck showed up in my driveway. This HVAC dealer will be getting my business for as long as I live here.

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