I gave them a brief account of what had transpired.
I was traveling for work for the next four days so I left my six-year-old daughter with the nanny. The plumber was scheduled to come on the day I was leaving so I told the nanny about it. When I called home that evening I was informed that a heating contractor came into my home instead of the plumber and did a furnace/heater tune-up. He was very rude and asked the nanny why we had called, saying that we needed a furnace heater repair when the electric heat pump was in perfect working condition. He even had the temerity to ask what kind of adults lived with a child and never bothered to check their air filter and the incompetence of the electric heating system installation was appalling. At this point, I was very confused and angry because I had not contacted any local service provider for their central heater services. I asked the nanny the name of the whole-home heating company that the heating technician was from and gave them a call. I gave them a brief account of what had transpired. She looked up the name of the serviceman in question and promised to call back later on. As I waited I decided to look at their website to see what kind of company I was dealing with. They had an array of various temperature control systems which included a fancy-looking digital thermostat that would go so well with my zone control system for the radiant floor heating that I had been eyeing for a while. It also had a very nice sector on energy-saving tips one could apply at home, it was such a shame that their staff was very unprofessional.